TabTill

Legal · your data

Delete your account and data

Last updated: 23 October 2026

This page explains how to delete an account used with the TabTill dashboard, the TabTill Till app or the TabTill Staff app, and what happens to the data. Uninstalling an app does not delete your account.

Staff accounts

Staff accounts belong to the restaurant you work for. To have yours deleted:

  1. Ask the restaurant's owner or admin to delete you under Team → Staff in the dashboard, or
  2. Write to support@brandingwaale.com from the email address on your account and say which restaurant it is for. We will check with you, let the restaurant know, and delete the account.

Signing out of the app straight away removes that phone's notification token.

Restaurant owners

To close a restaurant's TabTill account and delete its data:

  1. Write to support@brandingwaale.com from the admin's email address with the subject “Delete my TabTill account”, and name the restaurant.
  2. We reply to confirm it is you, and remind you to download any reports or invoices you want to keep.
  3. Once you confirm, we delete the restaurant's account as described below and tell you when it is done.

Guests and customers

If you ordered at a restaurant, or are on its loyalty programme or tab, your details were collected by that restaurant. Ask the restaurant to delete them, or write to support@brandingwaale.com with your mobile number and the restaurant's name, and we will work with the restaurant to do it.

What is deleted and what is kept

DeletedKept for a period
  • Your name, email, mobile number and profile photo
  • Your password, till PIN and sign-in sessions
  • Push notification tokens and paired devices
  • For a restaurant: its menu, tables, QR designs, staff accounts, customer list and settings
  • Invoices, orders, payments and refunds, for as long as Indian tax law requires them to be kept (GST law currently: 72 months from the due date of the annual return)
  • Security logs, for a limited period

These are deleted when the period ends.

We complete requests within 30 days of confirming who you are. Read the privacy policy for everything else we do with personal data.